Privacy Policy
This Privacy Policy explains how Pestalozzi Digital Pty Ltd (ABN 36 660 531 448, ACN 660 531 448) ("Pestalozzi Digital", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit pestalozzidigital.com (the "Site") or otherwise engage with our services.
We are based in Australia and are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located outside Australia, please be aware that your information will be transferred to, stored, and processed in Australia and other countries where we or our service providers operate.
By using the Site, you consent to the practices described in this policy.
Who We Are
Pestalozzi Digital Pty Ltd is a paid digital advertising and lead generation consultancy founded by Oliver Pestalozzi. For any privacy questions or requests, you can reach us at support@pestalozzidigital.com.
Information We Collect
We collect personal information in a few different ways.
Information you give us directly. When you complete a contact or enquiry form, subscribe to our email list, request information about our services, or otherwise correspond with us, we may collect your name, email address, phone number, business name, website, and any other details you choose to provide.
Information we collect automatically. When you visit the Site, we and our analytics and advertising providers automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring website, the pages you view, the links you click, and the dates and times of your visits. Much of this is collected through cookies and similar technologies (see Section 6).
Information from third parties. We may receive information about you from advertising platforms, analytics providers, and similar services when you interact with our ads or content on those platforms.
How We Use Your Information
We use the personal information we collect to:
respond to your enquiries and provide the information or services you request;
send you marketing and promotional communications, including our email newsletter, where you have signed up or otherwise consented to receive them;
operate, maintain, analyse, and improve the Site and our services;
measure the performance of our marketing and advertising;
comply with our legal obligations and enforce our terms; and
protect the security and integrity of the Site and our business.
Marketing Communications
If you have subscribed to our email list or otherwise opted in, we may send you newsletters, offers, updates, and other marketing communications. Every marketing email we send includes an unsubscribe link, and you can opt out at any time by clicking that link or by emailing us at support@pestalozzidigital.com. We will action opt-out requests promptly. Even after you opt out of marketing, we may still send you non-promotional messages, such as responses to your enquiries.
How We Share Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
Service providers. We share information with third parties who perform services on our behalf, such as website hosting, email and customer relationship management platforms, analytics providers, and advertising platforms. These providers may only use your information to perform services for us.
Legal and safety reasons. We may disclose information where required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business transfers. If our business is involved in a merger, acquisition, restructure, or sale of assets, your information may be transferred as part of that transaction.
Some of our service providers are located outside Australia, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Cookies and Analytics
The Site uses cookies and similar tracking technologies to function, to remember your preferences, to understand how visitors use the Site, and to measure and improve our advertising. Cookies are small text files stored on your device.
We use analytics tools such as Google Analytics, and we may use advertising and conversion-tracking technologies from platforms such as Google, Meta, and TikTok. These providers may set their own cookies and process information in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site. You can also opt out of certain analytics and advertising cookies through tools provided by the relevant platforms.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Subject to applicable law, you have the right to:
request access to the personal information we hold about you;
request that we correct inaccurate or incomplete information;
opt out of marketing communications at any time; and
request that we delete your personal information, where we are not required to retain it.
To exercise any of these rights, contact us at support@pestalozzidigital.com. We will respond within a reasonable period. We may need to verify your identity before actioning a request.
If you have a concern about how we have handled your personal information, you can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Third-Party Links
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with your information.
Children's Privacy
The Site and our services are intended for business owners and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may be communicated more prominently. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Pestalozzi Digital Pty Ltd (ABN 36 660 531 448) Email: support@pestalozzidigital.com
